Privacy Policy
Cris's Cleaning Services, LLC (“Cris’s Cleaning,” “we,” “us,” or “our”) is committed to protecting your privacy while providing you with a positive experience when using our services, website, and communication platforms.
This Privacy Policy explains our practices regarding the collection, use, and sharing of personal information. It applies to our interactions with you, including when you visit our website, communicate with us through our business platforms, or use our services. The policy also describes the choices available to you regarding the use, access, correction, and deletion of your personal information.
Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, phone number, email address, and other contact details.
- Service-Related Information: Addresses of service locations, cleaning preferences, and any special instructions provided.
- Payment Information: If applicable, billing details for services rendered.
- Communication Data: Any interactions through calls, texts, emails, or messaging platforms.
- Technical Information: When using our website or communication tools, we may collect IP addresses, device information, and browsing activity for security and improvement purposes.
How We Use Your Information
We use the collected information to:
- Provide and manage our cleaning services.
- Communicate with you regarding appointments, updates, or inquiries.
- Process payments and maintain service records.
- Improve our services and customer experience.
- Ensure the security and proper operation of our website and communication platforms.
Sharing of Information
We do not sell or rent your personal information. However, we may share it in the following circumstances:
- With Employees & Contractors: Only as necessary to perform the requested services.
- With Service Providers: Such as payment processors or scheduling platforms, to facilitate transactions and operations.
- For Legal Compliance: If required by law, or in response to legal requests.
Your Privacy Choices
You have the right to:
- Request access to your personal data.
- Request corrections to inaccurate information.
- Request deletion of your data, subject to legal and business obligations.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on our website, and we encourage you to review it regularly.
Contact Us
If you have any questions or concerns regarding your privacy, please contact us at:
info@crisscleaningservicesllc.
602-574-3916
SMS Texting Policy - SMS Terms & Conditions
1- SMS Consent Communication:
The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Cris's Cleaning Services LLC, you may receive messages related to the following:
- Appointment reminders
- Billing
- Offers / Specials
- Cleaning Schedules
- General information
3- Message Frequency:
Message frequency may vary depending on the type of communication. You may receive up to 10 messages per day depending on your engagement.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Cris's Cleaning Services LLC in the following way:
- By submitting a website form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 602-574-3916
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting "STOP."
- For assistance, reply with the word "HELP" or contact Cris's Cleaning Services LLC directly at 602-574-3916
- To learn more about our Privacy Policy and terms and conditions visit https://
crisscleaningservicesllc.com/ privacy-policy/ - Message frequency may vary.
Contact Us
If you have any questions or concerns regarding your privacy, please contact us at:
info@crisscleaningservicesllc. 602-574-3916